System Requirements

To download or print these instructions, click here.

PC Minimum System Requirements (Mac not supported):

  • Operating System: Windows 7, 8, or 10
  • Computer Memory: 4 GB or higher
  • Browser: Internet Explorer 9 or higher
  • Plugins: Adobe Flash and Java
  • Speakers or headphones with audio enabled

Configuring Internet Explorer (required for tracking student time/progress):

  1. Open Internet Options
    • Select the ‘Privacy’ tab, change to ‘Accept all cookies’ and uncheck the Pop-up Blocker.
    • Select the ‘Security’ tab and uncheck ‘Enable Protected Mode’. Note: Your internet security software will continue to protect your computer. Also, select the ‘Custom Level’ button, scroll down to ‘Use Pop-up Blocker’ and change to ‘disable’ then click OK to close the Security Settings dialog box.
    • Click ‘Apply’ in the bottom right of Internet Options dialog box and follow the prompts.
  2. Select the ‘Tools’ menu. Find ‘Active X’ filtering and ensure a check mark is not present
  3. Select Tools > Manage Add-ons and ensure you have the current Adobe Systems Incorporated Flash plugin installed and enabled. Also in Manage Add-ons, ensure you have the current Oracle America, Inc Java plugin installed and enabled.
  4. DO NOT use a VPN. Virtual Private Networks will not work with our training since we need to track your individual progress using your IP address.


If you have already made the above changes and still need help, please contact Tech Support at 303-307-9220.

To download or print these instructions, click here.