System Requirements

To download or print these instructions, click here.

PC Minimum System Requirements (Mac not supported):

  • Operating System: Windows 7, 8, or 10
  • Computer Memory: 4GB or more
  • Browser: Internet Explorer 9 or higher, or Microsoft Edge
  • Plugins: Adobe Flash and Java

Configuring Internet Explorer (required for tracking student time/progress):

  1. Open Internet Options
    • Select the ‘Privacy’ tab, change to ‘Accept all cookies’ and uncheck the Pop-up Blocker.
    • Select the ‘Security’ tab and uncheck ‘Enable Protected Mode’. Note: Your internet security sofware will continue to protect your computer. Also, select the ‘Custom Level’ button, scroll down to ‘Use Pop-up Blocker’ and change to ‘disable’ then click OK to close the Security Settings dialog box.
    • Click ‘Apply’ in the bottom right of Internet Options dialog box and follow the prompts.
  2. Select the ‘Tools’ menu. Find ‘Active X’ filtering and ensure a checkmark is not present
  3. Select Tools > Manage Addons and ensure you have the current Adobe Systems Incorporated Flash plugin installed and enabled. Also in Manage Addons, ensure you have the current Oracle America, Inc Java plugin installed and enabled.

Configuring Microsoft Edge:

  1. Select the 3 dotted menu icon in the upper right
    • Choose ‘Settings’ and then ‘View Advanced Settings’
    • Turn ‘Use Adobe Flash Player’ to On
    • Turn ‘Block Pop-ups’ to Off
    • Ensure Cookies is set to ‘Don’t block cookies’
    • While in the training, turn off the ‘Help protect me from malicious sites and downloads with smart screen filter’ feature.
  2. Close the settings dialog box.

For further help with getting started, please contact us at 800-711-2706.

To download or print these instructions, click here.